TERMS & CONDITIONS 

Introduction 

Welcome to Dustyrose, your ultimate destination for fashion, proudly managed by Avexovo IT Solution Private Limited. We are dedicated to delivering a hassle-free shopping experience while upholding strict data security and privacy standards. 

Throughout this document, the terms "we," "us," and "our" refer to Avexovo IT Solution Private Limited, whereas "you," "your," and "users" denote our esteemed customers. This policy outlines the legal framework governing your access to and use of Dustyrose. By using our platform, you acknowledge and agree to these terms. If you do not consent, we advise discontinuing the use of our services. 

Agreement & Updates to Terms 

By browsing or purchasing from Dustyrose, you confirm that you have read, understood, and accepted these Terms & Conditions. We may revise these terms occasionally. Your continued engagement with our website implies acceptance of any alterations. If you disagree with any revisions, you may stop using our services. 

Account Registration & Security 

Certain features on our website may require you to create an account. By registering, you agree to: 

• Be at least 18 years old. 
• Provide accurate, current, and complete information. 
• Keep your login credentials confidential. 

Each user is allowed only one account. If any of these conditions are violated, we reserve the right to suspend or terminate your account. For details on how we protect your data, please refer to our Privacy Policy. 

User Responsibilities & Permitted Usage 

By accessing Dustyrose, you commit to: 

• Using the platform solely for legitimate shopping purposes. 
• Providing accurate and up-to-date billing and shipping details. 
• Refraining from fraudulent, deceptive, or illegal activities. 
• Receiving promotional messages, with the option to opt out anytime. 

Product Listings & Pricing Information 
We strive to maintain accuracy in product descriptions, pricing, and availability. However, please note: 

• Variations in color or design may occur due to screen settings. 
• Product prices and stock levels are subject to change without notice. 
• We reserve the right to cancel orders affected by pricing errors or stock shortages. 

Order Processing & Payment Terms 

• Orders are processed only after payment is successfully received. 
• We accept major credit/debit cards and digital payment solutions. 
• Billing details must correspond with the payment method used. 
• If a payment is declined or not authorized, we reserve the right to cancel the order. 
• We are not responsible for transaction failures caused by third-party payment services. 

Shipping & Delivery Guidelines 

Our Shipping Policy provides details on order dispatch and estimated delivery times. Delivery durations may vary due to logistical challenges, location, or unforeseen circumstances. Shipping fees are non-refundable unless delays occur due to our oversight. 

Returns & Refunds Policy 

• Returns are accepted within the specified return window, provided items are unused, in their original packaging, and with all tags attached. 
• Refunds will be credited to the original payment method used for the transaction. 
• Personalized or custom-made items are non-returnable unless they arrive defective. 
• For further details, please check our Returns & Refunds Policy. 

Order Cancellation Policy 

• Cancellation requests must be made before the order is processed. 
• Orders already in processing cannot be canceled or modified. 
• We reserve the right to cancel orders due to failed payments, incorrect information, or product unavailability. 

Intellectual Property Rights 

All content featured on Dustyrose, including but not limited to images, logos, graphics, and text, is the exclusive property of Avexovo IT Solution Private Limited or used with appropriate authorization. Any unauthorized reproduction, modification, or distribution of our content is strictly prohibited. 

By submitting reviews, images, or testimonials, you grant us permission to use them for marketing purposes while ensuring compliance with third-party rights. 

Privacy & Data Protection 

We are dedicated to safeguarding your personal data. Our Privacy Policy details how we collect, store, and protect your information. 

Users have the right to: 

• Request access to their personal data. 
• Update or delete their information. 
• Have their data shared only with trusted third-party service providers under strict confidentiality measures. 

Prohibited Conduct & Compliance Obligations 

Users must not engage in fraudulent, malicious, or unethical activities on our platform. Violating these terms may result in account suspension, order cancellation, or legal action. 

Resolving Disputes 

We encourage customers to resolve disputes through direct communication. If a resolution cannot be reached, disputes may be settled through arbitration or mediation to ensure fairness for all parties involved. 

Liability Limitations 

We are not responsible for any indirect, incidental, or consequential damages arising from the use of our website. Products are provided as described unless otherwise stated. We advise users to carefully review product details before making a purchase. 

Force Majeure (Unforeseen Circumstances) 

We shall not be held liable for any service disruptions or delays resulting from factors beyond our control, including but not limited to: 

• Natural disasters 
• Health crises or pandemics 
• Government-imposed restrictions 
• Supply chain interruptions 

Governing Law & Jurisdiction 

These Terms & Conditions are governed by the laws of India and shall be interpreted accordingly. Any legal disputes arising from these terms fall under the exclusive jurisdiction of the courts in India. 

Policy Updates & Notifications 

We reserve the right to update these Terms & Conditions as required. Changes will be published on this page, and continued use of our platform signifies acceptance of the revised terms. 

Customer Support & Assistance 

For inquiries or concerns, please reach out via our Contact Us page or email us at avexovovitsolutionspvtltd@gmail.com, avexovoitsolutionsauthorize@gmail.com . 

We appreciate your trust in Dustyrose and are dedicated to providing an exceptional shopping experience!