Orders are typically processed within 1 to 2 business days, excluding weekends and public holidays.

To return an item, email us with your order number and reason for return. If it's due to damage or an incorrect item, attach clear images as proof.

Yes, personalized or customized products, items missing original tags or packaging, and items marked as "final sale" cannot be returned.

Sign in to your account, navigate to the 'Orders' section, and select the ‘Cancel’ option. If you encounter any issues, contact our support team for help.